Sandra Silva Fichter, SPHR, SHRM-SCP

President, JBS Transition Experts

Sandra Silva Fichter is the owner of Fichter Silva Consulting,  "A Human Resources Services Company" offering a full spectrum of HR services since 2007.  Prior to 2007, Sandra spent 15 years in a variety of industries providing Human Resources expertise in such areas as talent acquisition, wage and hour law, employment development and strategic planning.

Sandra has a Masters of Human Resources and Organizational Development from the University of San Francisco, and a Senior Professional Human Resources (SPHR) Certification.  Her management experience includes managing departments from 2 to over 800 employees; she is bilingual in English/Spanish.  

 Sandra served in the U.S. Army, both in the enlisted and officer ranks. She is one of the founders of JBS Transition Experts, and creator of the Career Transition Assistance concept from her personal experience as an Army veteran and from her interaction with job applicant veterans in her role as a Human Resources practitioner.  



Janis Whitaker

VetCTAP Executive Director


Janis Whitaker is the owner of a results-oriented leadership training and consulting enterprise and has been in this industry for over 25 years. For 7 years, she was a Sr. Corporate Learning and Development Manager in the Medical Device Industry. Janis is certified in numerous nationally recognized Leadership workshops and has travelled across the country providing leadership training to corporations, including several Fortune 500 Companies. Her leadership experience includes managing up to 150 people. She has a BS and Master’s Degree in Human Performance.

Since 2011, Ms. Whitaker has provided workshops in job search techniques to military and veterans transitioning into the civilian workplace. She is one of the founders of JBS Transition Experts and developer/Executive Director of the VetCTAP workshop series.

 Janis has authored the popular book, Interviewing by Example and has been a speaker, trainer, University adjunct faculty member, and blogger regarding job interviewing techniques and leadership skills for many years. She has been quoted in numerous newspapers, magazines and other media, including Inc. Magazine. Her husband is a retired Air Force Officer.



​Betsy Sheets

VetCTAP Program Manager


Betsy Sheets is a Career Development Specialist and has been involved with VetCTAP since its inception. Her professional career spans over 20 years in managerial and supervisory roles in non-profit and for-profit sectors. The last 12 years have been in career development where she has developed curriculum, taught hundreds of classes and workshops on career transition topics, managed large-scale job fairs, and provided one-on-one coaching.

A certified Federal Job Search Trainer and Federal Job Search Coach through the Federal Career Training Institute, Betsy has many years’ experience assisting veterans and college students with the federal job application and federal resume, and has facilitated Department of Labor transition workshops on military installations in San Diego County. She maintains the level of Master Career Specialist through the National Career Development Association and Global Career Development Facilitator through the Center for Credentialing and Education. Betsy holds a Master’s degree from National University, a Bachelor of Science from Bridgewater College, a Bachelor of Arts from Wheeling Jesuit University.

She is active as a volunteer in her community and has been serving as Corresponding Secretary for San Diego PFLAG since 2011.  Betsy is the daughter of a WWII U.S. Army veteran and the spouse of a U.S. Marine Corps veteran.


​Dennis Haggar

Dennis Haggar comes to VetCTAP with over 10 years of experience in the area of human resources and personnel management, which includes educating and advising on job design, recruiting and talent acquisition, employee relations,and training and development. Prior to his career in human resources, Dennis served in the United States Air Force and worked several years in law enforcement. Dennis maintains an active involvement in several community service  organizations, to include VetCTAP, the American Red Cross of San Diego, and North Coast Church. He received his Bachelor’s degree in Business Management from Wayland Baptist University and holds an advanced certification in HIPAA Privacy and Security administration.​



​Brian Gilden

Brian is the owner of Express Employment Professionals (ExpressPros.com), a recruiting and staffing agency in northeast San Diego.  He retired from the Marine Corps as a Lieutenant Colonel in Oct '11 after just over 20 years of service.  A CH-53E "Super Stallion" helicopter pilot, Brian's last major assignment was as the Executive Officer of Marine Aircraft Group 16, MCAS Miramar.  He previously served in a diplomatic capacity as the Marine Corps Attaché at the U. S. Embassy in Madrid, Spain.  Brian was an Engineering Technical Steward at Caterpillar, Inc. and a Senior Business Process Manager at Lytx, Inc.  He holds a MBA and is a Lean Six Sigma Black Belt.​​



​Susan Oleson​

Susan Oleson is a hands-on Human Resources professional with a passion for organizational and professional development. Susan holds a Master of Science degree in HR Development from Villanova University, PHR certification, a Six Sigma Green Belt, OSHA 10 certification, and has over 18 years’ experience in the field of Human Resources, most recently as Senior HR Business Partner for CareFusion in San Diego. She thoroughly enjoys sharing her experience and expertise with transitioning military veterans and their spouses in the VetCTAP program.



Fred Rose


Fred Rose has spent 40 years working in a variety of industries across the USA. These include automotive, power conversion, golf, and medical devices. His positions varied from Manufacturing, Human Resources, Recruiting, Training, and Logistics. He earned a BS degree from Indiana University in Production Management and an MBA from National University.

Fred presents the Interview Skills Workshop in the VetCTAP workshop series and is a consultant in the job interviewing process.

Mr. Rose is the managing partner of an LLC that manufactures and sells veterinary products. He also coaches a Special Olympics Golf Team, loves to travel, and enjoys an occasional round of golf. 


Ken White


Ken White is a 30 year veteran of the US Navy and a VetCTAP graduate. He spent 10 years as a Command Master Chief counseling service members on career choices to include transition to  civilian life. After managing the Transition Assistance Management Program and Family Employment Readiness Program for Fleet and Family Support Center San Diego for 4 years, he has moved to a Resource Manager position with Work For Warriors. Ken provides assistance to National Guard, Reservist, transitioning Active Duty, Military Veteran and family members in job search skills, resume writing (civilian and federal), networking and interview techniques.  He earned his B.B.A. with emphasis on Human Resource Management from National University. Ken has been volunteering with VetCTAP since November 2013 as a resume coach and has been a workshop facilitator since Feb 2016.


Our Team

Susan Oleson
Dennis Haggar
Susan Oleson
Janis Whitaker
Susan Oleson
Brian Gilden
Betsy Sheets

Preparing our heroes for today's workplace.

Sandra Fichter
VetCTAP | Veterans Career Transition Program

Veteran Career Transition Assistance Program